Commons Home Affairs select committee, 11th September 2011
Following accusations that social media were used to play a key role in the social unrest in August, representatives from Research in Motion, Twitter and Facebook appeared for questioning by the Commons Home Affairs select committee.
Stephen Bates, Managing Director of BlackBerry’s Research in Motion, Richard Allen, Director of Policy at Facebook and Alexander McGilvray of Twitter were questioned by the committee, chaired by MP Keith Vaz, regarding the role of social media in the riots which spread across the country in August, and the trio insisted that all three platforms were used as a force for good.
In the midst of the unrest, calls were made to shut down social networking, particularly BlackBerry messenger, as it was suggested that this was being used to organise violence. Cutting off Facebook, Twitter and BlackBerry messenger in times of unrest seems no different to the censoring this kind of media experiences in China and oppressive countries over the world.
The committee heard that should it be necessary, all three of the representatives of the social media, who work within frameworks to condone with the law, would not resist closing down social media, but did not feel that it would be necessary.
Bates, Allen and McGilvray all said that throughout the unrest in August, social media were used in a positive way — to contact family and friends to advise that users were safe, to help clean-up in the wake of the riots, and perhaps most importantly as a tool of communication, used to quell and correct rumours.
A key issue addressed by the committee was responsibility. Bates admitted that BlackBerry messenger had been used in a malicious way to organise crime, but stressed the need for balance when addressing the issue.
Keith Vaz advised that there may be times when closing down social media was necessary, asking Why should the government not use the powers to close down these networks if there is mass disorder and this is the only way to stop it happening.